BugHerd vs Redmine

From $41 per month (indicative, standard plan)

Free and open source

Priced by member count with unlimited guest reviewers, which suits client-review workflows.

Free software. You pay for hosting, upgrades and the plugin maintenance that comes with them.

14-day trial.

Everything, self-hosted

Established

Splitrock Studio · since 2011

Established

OSS community · since 2006

• Clients and stakeholders need no training — click the thing, describe the problem.
• Element-pinned feedback removes ambiguity about which button is broken.
• Unlimited guest reviewers on paid plans.

• No licence cost at any user count.
• Full data control, which matters for defence, public sector and regulated work.
• Very stable and well understood.

• Built for website feedback, not engineering defect management.
• Web only.
• The built-in board is weak; most teams push to a real tracker anyway.

• Dated interface that new team members find unpleasant.
• Plugin quality varies and upgrades frequently break them.
• You own hosting, backups, security patching and upgrades.

Web agencies collecting structured feedback from clients.

Organisations that must self-host and cannot spend on licences.