Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.
Entry price
Quote on request
Quote onlyFree tier available
Free tierWhat drives the bill
The metric that actually scales your invoice.
Enterprise annual contracts priced by traffic, typically six figures at scale.
Paid plans are quote-based on monthly tracked users and events; enterprise contracts are substantial.
Free tier
No free tier; Hotjar is the company's self-serve entry product.
Free plan with a monthly event allowance suitable for early-stage products.
Open source
Self-hostable
No-code authoring
Languages
Platforms
Fits teams
Adoption
Widely used
Contentsquare · since 2012
Category standard
Amplitude · since 2012
Strengths
Limitations
Best for
Large e-commerce, travel and financial organisations with dedicated optimisation teams.
Product teams that need rigorous behavioural analysis over time.
All of these integrate with: Salesforce, Snowflake.
Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.