Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.
Entry price
Quote on request
Quote onlyFrom €26 per month (indicative, cloud by hits)
Free tierWhat drives the bill
The metric that actually scales your invoice.
Enterprise annual contracts priced by traffic, typically six figures at scale.
Self-hosting is free but plugins such as heatmaps and A/B testing are paid add-ons.
Free tier
No free tier; Hotjar is the company's self-serve entry product.
Self-hosted community edition is free; premium plugins are paid.
Open source
GPL-3.0
Self-hostable
No-code authoring
Languages
Platforms
Fits teams
Adoption
Widely used
Contentsquare · since 2012
Widely used
InnoCraft · since 2007
Strengths
Limitations
Best for
Large e-commerce, travel and financial organisations with dedicated optimisation teams.
Public sector, healthcare and European organisations with strict data-residency requirements.
Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.