LogRocket vs Smartlook

From $69 per month (indicative, Team plan)

From $55 per month (indicative)

Priced by monthly sessions. Cheaper than FullStory for equivalent volume.

Session-based pricing; mobile sessions counted alongside web.

Free plan with a monthly session allowance.

Free plan with a monthly session limit.

Widely used

LogRocket · since 2016

Established

Cisco · since 2016

• The technical context makes a support ticket directly actionable by a developer.
• Error tracking and replay in one tool can replace a separate error monitor.
• State-management integration is unmatched for React and Redux applications.

• Genuinely good native mobile replay, including Flutter and React Native.
• Always-on event tracking without pre-instrumentation.
• Reasonable pricing for mid-sized traffic.

• Session pricing escalates on high-traffic consumer sites.
• Recording network payloads requires careful configuration to avoid capturing secrets.
• Less suited to marketing and conversion analysis than Hotjar.

• Post-acquisition product direction is uncertain.
• Web analytics features are behind Hotjar and FullStory.
• Interface is less refined than the market leaders.

Engineering teams that want to debug production issues from a recording.

Teams whose primary product is a native mobile app.