Lyssna vs Userlytics

From $89 per month (indicative, Basic)

From $49 per participant (indicative, pay-as-you-go)

Panel responses are purchased separately per participant, typically a low single-digit dollar amount for general audiences.

Pay-per-session pricing is unusual in this category and suits intermittent research.

Free plan with limited monthly responses.

Free trial with a small number of sessions.

Established

Lyssna · since 2011

Established

Userlytics · since 2009

• Extremely fast — a first-click test can be designed, run and answered inside an hour.
• Cheap enough to use for routine design decisions rather than special projects.
• Simple test types that non-researchers can run correctly.

• Pay-as-you-go avoids an annual commitment for occasional studies.
• Both moderated and unmoderated in one platform.
• Genuinely international panel including many non-English markets.

• Narrow: it answers specific comparative questions, not exploratory ones.
• No moderated sessions.
• Panel is general-population; niche B2B audiences are hard to reach.

• Interface is less polished than the market leaders.
• Analysis tooling is basic compared to UserTesting.
• Panel quality varies by market.

Design teams that want quick evidence for everyday interface decisions.

Teams that research a few times a quarter and cannot justify an annual platform contract.