Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.
Entry price
From €26 per month (indicative, cloud by hits)
Free tierQuote on request
Quote onlyWhat drives the bill
The metric that actually scales your invoice.
Self-hosting is free but plugins such as heatmaps and A/B testing are paid add-ons.
Enterprise annual contracts priced by traffic, typically six figures at scale.
Free tier
Self-hosted community edition is free; premium plugins are paid.
No free tier; Hotjar is the company's self-serve entry product.
Open source
GPL-3.0
Self-hostable
No-code authoring
Languages
Platforms
Fits teams
Adoption
Widely used
InnoCraft · since 2007
Widely used
Contentsquare · since 2012
Strengths
Limitations
Best for
Public sector, healthcare and European organisations with strict data-residency requirements.
Large e-commerce, travel and financial organisations with dedicated optimisation teams.
Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.