Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.
Entry price
From €26 per month (indicative, cloud by hits)
Free tierFrom $69 per month (indicative, Team plan)
Free tierWhat drives the bill
The metric that actually scales your invoice.
Self-hosting is free but plugins such as heatmaps and A/B testing are paid add-ons.
Priced by monthly sessions. Cheaper than FullStory for equivalent volume.
Free tier
Self-hosted community edition is free; premium plugins are paid.
Free plan with a monthly session allowance.
Open source
GPL-3.0
Self-hostable
No-code authoring
Languages
Platforms
Fits teams
Adoption
Widely used
InnoCraft · since 2007
Widely used
LogRocket · since 2016
Strengths
Limitations
Best for
Public sector, healthcare and European organisations with strict data-residency requirements.
Engineering teams that want to debug production issues from a recording.
Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.