Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.
Entry price
From €26 per month (indicative, cloud by hits)
Free tierFrom $4.5 per 1k sessions (indicative, cloud)
Free tierWhat drives the bill
The metric that actually scales your invoice.
Self-hosting is free but plugins such as heatmaps and A/B testing are paid add-ons.
Self-hosting costs only infrastructure. Cloud pricing is usage-based and cheaper than the closed-source leaders.
Free tier
Self-hosted community edition is free; premium plugins are paid.
Self-hosted community edition is free and unlimited.
Open source
GPL-3.0
ELv2
Self-hostable
No-code authoring
Languages
Platforms
Fits teams
Adoption
Widely used
InnoCraft · since 2007
Established
OpenReplay · since 2021
Strengths
Limitations
Best for
Public sector, healthcare and European organisations with strict data-residency requirements.
Privacy-constrained or high-volume teams that cannot use a hosted replay vendor.
Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.