Redmine vs BugHerd

Free and open source

From $41 per month (indicative, standard plan)

Free software. You pay for hosting, upgrades and the plugin maintenance that comes with them.

Priced by member count with unlimited guest reviewers, which suits client-review workflows.

Everything, self-hosted

14-day trial.

Established

OSS community · since 2006

Established

Splitrock Studio · since 2011

• No licence cost at any user count.
• Full data control, which matters for defence, public sector and regulated work.
• Very stable and well understood.

• Clients and stakeholders need no training — click the thing, describe the problem.
• Element-pinned feedback removes ambiguity about which button is broken.
• Unlimited guest reviewers on paid plans.

• Dated interface that new team members find unpleasant.
• Plugin quality varies and upgrades frequently break them.
• You own hosting, backups, security patching and upgrades.

• Built for website feedback, not engineering defect management.
• Web only.
• The built-in board is weak; most teams push to a real tracker anyway.

Organisations that must self-host and cannot spend on licences.

Web agencies collecting structured feedback from clients.