Redmine vs YouTrack

Free and open source

From $4 per user/month (indicative, decreasing with volume)

Free software. You pay for hosting, upgrades and the plugin maintenance that comes with them.

Among the cheapest per-user trackers, and the self-hosted licence is affordable.

Everything, self-hosted

Free for up to 10 users, cloud or self-hosted.

Established

OSS community · since 2006

Established

JetBrains · since 2008

• No licence cost at any user count.
• Full data control, which matters for defence, public sector and regulated work.
• Very stable and well understood.

• The command and query syntax makes bulk triage dramatically faster than clicking.
• Self-hosting is genuinely supported and reasonably priced.
• Free for ten users including on-premises.

• Dated interface that new team members find unpleasant.
• Plugin quality varies and upgrades frequently break them.
• You own hosting, backups, security patching and upgrades.

• Smaller integration ecosystem than Jira.
• The interface is dense and takes time to learn.
• Less common, so new hires need onboarding.

Organisations that must self-host and cannot spend on licences.

Teams that triage a lot of issues and want self-hosting without enterprise pricing.