Smartlook vs Contentsquare

From $55 per month (indicative)

Quote on request

Session-based pricing; mobile sessions counted alongside web.

Enterprise annual contracts priced by traffic, typically six figures at scale.

Free plan with a monthly session limit.

No free tier; Hotjar is the company's self-serve entry product.

Established

Cisco · since 2016

Widely used

Contentsquare · since 2012

• Genuinely good native mobile replay, including Flutter and React Native.
• Always-on event tracking without pre-instrumentation.
• Reasonable pricing for mid-sized traffic.

• Revenue attribution turns UX findings into business cases executives act on.
• Zone-based analysis is more actionable than raw heatmaps on complex pages.
• Handles very high traffic volumes without sampling.

• Post-acquisition product direction is uncertain.
• Web analytics features are behind Hotjar and FullStory.
• Interface is less refined than the market leaders.

• Expensive and enterprise-only.
• Substantial implementation and training effort before value appears.
• Overkill below roughly a million monthly sessions.

Teams whose primary product is a native mobile app.

Large e-commerce, travel and financial organisations with dedicated optimisation teams.